Product Care Policy
At Global Heroes, we take pride in providing high-quality custom-made products. To help you enjoy your purchases for years to come, we recommend following the care instructions provided with each item. Proper care ensures that your products remain vibrant, durable, and in excellent condition.

1. General Care Guidelines
All our products are custom-printed using premium materials and eco-friendly inks. To maintain their quality:

  • Follow the specific care instructions included with your product.
  • Handle products with care to avoid unnecessary wear or damage.

 

2. Apparel Care
For apparel items such as T-shirts, hoodies, and sweatshirts:

  • Washing: Machine wash in cold water (max 30°C or 86°F) with similar colors. Turn garments inside out to protect the printed design.
  • Drying: Air dry or tumble dry on a low heat setting. Avoid excessive heat, which can affect the design.
  • Ironing: If needed, iron inside out on a low heat setting. Do not iron directly over the print.
  • Avoid: Bleach, fabric softeners, and dry cleaning.

 

3. Accessories and Lifestyle Products
Tote Bags:

  • Spot clean or hand wash in cold water. Avoid machine washing to preserve the print.
  • Lay flat to dry. Do not tumble dry.

Pillowcases:

  • Remove the pillow insert before washing.
  • Machine wash in cold water on a gentle cycle. Air dry or tumble dry on low heat.

Mugs:

  • Dishwasher safe, but for long-lasting designs, hand washing is recommended.
  • Avoid abrasive scrubbing on the printed surface.

4. Wall Art and Posters
For wall prints and posters:

  • Handle carefully with clean, dry hands to prevent smudging or creasing.
  • Frame artwork for added protection against dust, sunlight, and humidity.
  • Keep away from direct sunlight to prevent fading.

5. Hats and Headwear
To maintain the shape and quality of custom hats and caps:

  • Spot clean with a damp cloth.
  • Avoid machine washing, soaking, or drying.

6. Care Instructions Disclaimer
Care instructions are provided to maximize the lifespan of your products. Products that are notcared for according to these guidelines may experience wear, fading, or damage. Unfortunately, we cannot accept responsibility for issues resulting from improper care.

7. Questions About Product Care?
If you have any questions or need clarification on how to care for your products, please contact us at sergio@globalheroes.com. We’re happy to assist you with additional tips or recommendations.